Welcome to Circuits Bazaar Store, your trusted destination for e-learning courses and educational project kits. We understand that sometimes unforeseen circumstances may require you to seek a refund or cancel an order. This Refund & Cancellation Policy outlines the terms and conditions governing these processes.
1. Introduction
1.1 About Circuits Bazaar Store
Circuits Bazaar Store is an online platform based in Haryana, India, dedicated to providing e-learning courses and educational project kits for students, enthusiasts, and learners of all ages. Our mission is to offer high-quality educational resources while ensuring customer satisfaction.
1.2 Scope of This Policy
This Refund & Cancellation Policy applies to all customers of Circuits Bazaar Store. By making a purchase through our website, you acknowledge that you have read, understood, and agreed to the terms outlined in this policy.
2. Refund Policy
2.1 Eligibility for Refunds
We understand that circumstances may arise where you need to seek a refund for a purchase from Circuits Bazaar Store. Eligibility for refunds is subject to the following conditions:
- E-learning Courses: Refunds for e-learning courses are eligible if requested within 3 days of the purchase date, provided that you have not completed more than 25% of the course.
- Educational Project Kits: Refunds for educational project kits are eligible if requested within 4 days of the purchase date, provided that the product is unopened and in its original packaging.
Please note that additional conditions may apply to specific products or services, and these will be outlined in the product description or during the checkout process.
2.2 Refund Process
If you meet the eligibility criteria for a refund, you can initiate the process by contacting our customer support team at circuitsbazaar@gmail.com. Please provide the following details:
- Your order number
- The reason for the refund request
- Supporting documentation, if applicable
Our support team will review your request and guide you through the refund process. Approved refunds will be issued to the original payment method used for the purchase.
2.3 Refund Timeframes
Refunds are typically processed within 2-3 business days after approval. However, the time for the refund to reflect in your account may vary depending on your payment provider.
3. Cancellation Policy
3.1 Cancellation of Orders
If you wish to cancel an order before it is shipped, you can do so by contacting our customer support team at circuitsbazaar@gmail.com. Please provide:
- Your order number
- The reason for the cancellation request
Orders can generally be canceled if they have not yet been processed and shipped. We will confirm the cancellation and process the refund as per our Refund Policy.
3.2 Cancellation Process
Once your cancellation request is received, our support team will check the status of your order. If the order is eligible for cancellation, we will initiate the process and provide confirmation. If the order has already been shipped, it will be subject to our Refund Policy.
Contact Us
If you have any questions, concerns, or need further assistance regarding our Refund & Cancellation Policy, please feel free to reach out to us at:
📧 Email: circuitsbazaar@gmail.com
🌐 Website: www.circuitsbazaar.in
We are here to help and ensure a smooth experience for our customers!
Thank you for choosing Circuits Bazaar Store!